Power Troubleshooting Checklist

The 300-Watt power supply provides six regulated outputs to the system: +3.3V, +5.0V, +12.0V, -5.0V, -12.0V, and +5VSB (See power pinouts). An output signal, POK_H, is asserted when the +5V output exceeds an undervoltage threshold. A DC remote ON/OFF signal pin is used to enable or disable all the outputs except +5VSB. The power supply contains one 80-mm DC fan.

Note: When powering off the system, ensure that it remains off for at least 45 seconds before you reapply power.

SymptomCheck
Power indicator is OFF. Front-panel power switch was not pressed.
Power at wall receptacle.
AC cord.
Voltage selection switch.
Power indicator is ON for a few seconds and then goes OFF. There are three fans in the a-Series system: two are at the front of the system (one near the 21164 CPU and one near the expansion cards), and one is in the power supply.
Caution: The power supply shuts OFF within 1 second if its internal fan fails.
Power indicator is ON, and the display monitor is blank. Monitor power indicator is ON. Raster present if brightness is turned up.
Fuses and circuit breakers.
Video controller cable is properly connected.
Power is present at system board. Click here for pinouts.


Power Supply Pinouts

Power Supply
Connector
Pin Number Wire Color Voltage
P10 and P11
Disk Drives
1
2
3
4
Red
Black
Black
Blue
+5V
Common
Common
+12V
P12, P13, P14,
P15, and P16
Disk Drives
1
2
3
4
Blue
Black
Black
Red
+12V
Common
Common
+5V
P1 Riser Card 1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Brown
Brown
Black
Red
Black
Red
Black
White
Purple
Blue
Brown
Yellow
Black
Green
Black
Black
Black
Gray
Red
Red
+3.3V Sense
+3.3V
Common
+5V
Common
+5V
Common
POK_H
+5VSB
+12V
+3.3V
-12V
Common
DC_ENABLE
Common
Common
Common
-5V
+5V
+5V Sense
P2 Riser Card 1
2
3
4
5
6
7
8
9
10
Green
Black
Black
Brown
Brown
Green
Black
Red
Red
Red
Jumper (to pin 6)
Common
Common
+3.3V
+3.3V
Jumper (to pin 1)
Common
+5V
+5V
+5V